TERMS/CONDITIONS

Booking Terms and Conditions

PLEASE NOTE: A £50 per break deposit (non refundable) secures your desired holiday dates, the balance to be paid no later than 8 weeks prior to start date, or immediate payment required if booking within 8 weeks of holiday start date.

Bed linen is provided and included within the cost of your holiday. Should you require additional bedding during your stay please inform our cleaner, however additonal costs may apply.

Our caravan is accommodation only & we do not include entertainment passes. These may be purchased direct from park, subject to availability; therefore we are unable to accept any liability should any Haven facilities be unavailable.

We ask all holiday-makers for a £75 refundable security bond. This bond is fully refundable at the end of the hire period and returned within 14 days of departure providing the caravan is left in a clean and tidy condition, pots washed & put away, rubbish placed in outside bins, heating switched off, there is no damage or broken/missing items. Please inform ourselves/cleaner immediatly if any accidents/incidents occur. We reserve the right to withold some or the entire bond if these conditions are not met. 

Up to 2 dogs are allowed at no extra cost please ask for more details. Please bring your own throws/covers to use on the furniture. Please avoid letting pets into the bedrooms and do not leave pets unattended in the caravan. If your dog fouls within the caravan, damage or a requirement for excessive cleaning is needed, unfortunately the security bond will not be refunded.

Holiday Insurance is not included and is strongly recommended, however we are not able to provide this service.

As this is our family holiday home, we ask you respect our wishes that this is a non smoking caravan.